New JSNA bitesize on Pension Credit 2023

This bitesize is one of a series showing data for Oxfordshire related to the cost of living, and is focused on Pension Credit.

Pension Credit is an income-related benefit that tops up weekly income to £201.05 for a single person and to a joint £306.85 for a couple . Even a small award of Pension Credit can provide access to other types of benefits such as help with housing costs, council tax or heating bills.

Nearly 5,000 people are estimated to be eligible for, but not yet claiming, Pension Credit in Oxfordshire equating to over £10.4 million per year in unclaimed entitlement.

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• DWP estimates3 show that 70% of those entitled to Pension Guarantee Credit (GC) and 39% of those entitled to Pension Savings Credit (SC) received the benefit in 2022. This difference in take-up could be influenced by the difference in the average weekly amounts people were entitled to. The estimated average (mean) weekly amount unclaimed for GC (£63) was higher than SC only (£7) as expected given the difference in the available payments for GC and SC only.

• In 2022, take-up of SC only was 39%, a reduction from 2020 when it was 43%, because of the reduction in the eligible population for SC only.

• As of Feb234 there were 8,172 people claiming Pension Credit in Oxfordshire.

• Applying the take-up estimates to Oxfordshire gives a total of 4,890 people eligible but not claiming. This is an increase of 518 people since the last estimate in November 2021 where it was estimated 4,372 people were eligible but not claiming. This equates to an estimated £10.4 million per year in unclaimed Pension Credit in Oxfordshire. Take-up may be affected by broad factors such as the attractiveness of the benefit, lack of awareness of the benefit or application procedure, lack of awareness of entitlement, or the perceived stigma of receiving a benefit (Eurofound 2015)5.

Age UK’s free to use and anonymous benefits calculator is a way of finding out what benefits could be owed or to get help with applying or reviewing a previous application which was not successful, you can contact the Pension Credit claim line.




[4] (note that take-up statistics are not available at a lower level of geography than Great Britain). Pension credit data from Stat-Xplore (

[5] Access to social benefits: Reducing non-take-up | European Foundation for the Improvement of Living and Working Conditions (