Accessibility statement

This website is hosted by Oxfordshire County Council. We want as many people as possible to be able to use this website. AbilityNet has advice on making your device easier to use if you have a disability. 

We are working to improve this website to make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities. We aim to reach the level AA of the Web Content Accessibility Guidelines (WCAG). These are the international standard for accessible websites and content.

How accessible this website is

We know some parts of this website aren’t fully accessible, for example:

  • many older PDF documents aren’t fully accessible to screen reader software
  • some images don't have descriptions of what the image shows
  • colour contrast makes it hard to read text in some parts of the website
  • information about external links that open in a new window are not communicated to touch screen readers and may cause an unexpected change in context.

Reporting problems

We’re always looking to improve the accessibility and usability of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Digital Content Team by emailing webmaster@oxfordshire.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information

We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

A number of images do not have appropriate alt text. This fails WCAG 2.1 level A success criteria 1.1.1 (non-text content). When we publish new content, we'll make sure our use of images meets accessibility standards.

Some pages on the site include “empty” headings which means there is no test for a screen reader to relay to the user. This fails WCAG 2.1 level A success criteria 1.3.1 (Empty headings). We’ll try to fix this issue by September 2021.

On some pages the colour of the text and the colour of the background are not in sufficient contrast to each other. This doesn’t meet WCAG 2.1 level AA success criteria 1.4.3 (Contrast, minimum). We'll try to fix this issue by September 2021.

Some pages on the site include text which cannot be scaled to 200% without losing information. This fails WCAG 2.1 level AA success criteria 1.4.4 (Resize text). We’ll try to fix this issue by September 2021.

Some lines of text are too close together, which makes it harder to read. Some text also has a fixed font-size. These both fail WCAG 2.1 level AAA success criteria 1.4.8 (Visual presentation). We’ll try to fix this issue by September 2021.

Some links are missing alternative text stating the purpose of the link. These fail WCAG 2.1 level A success criteria 2.4.4 (link purpose (in context)).  These links also fail WCAG 2.1 level A success criteria 4.1.2 (name, role, value) and WCAG 2.1 level AAA success criteria 2.4.9 (link purpose (link only)). We'll try to fix this issue by September 2021.  

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services but may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criteria 4.1.2 (name, role value).

By September 2021, we plan to either fix these or replace them with accessible versions.

Disproportionate burden

We believe that the cost required to fix some of these issues may be a disproportionate burden within the meaning of the accessibility regulations.

We are currently making an assessment of all issues identified so far.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards. For example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix old PDF reports that might still be published and accessed through our website. 

Any new PDFs or Word documents we publish should meet accessibility standards.

How we tested this website

This website was last tested in September 2020. The test was carried out by manually by our Digital Content Team as well as using SiteImprove Accessibility Checker for automated testing of the full website.

We are testing:

  • our insight website - insight.oxfordshire.gov.uk

What we’re doing to improve accessibility

We're doing our best to try fix the issues outlined above. We continually monitor the accessibility compliance of our site and have weekly automated updates. Improving our site is part of the Digital Team’s daily work.

This statement was prepared on 4 September 2020. It was last updated on 18 March 2021.